FAQ

Find answers to common questions about our compact tractors, mini excavators, and tractor loaders from John Deere, Typhon, and MEC. Can't find what you need? Email support@liftsworks.com.​

Products & Brands

What brands do you sell?
Exclusively authentic John Deere (1-3 Series compact tractors and loaders), Typhon (Terror X1/X2 Storm mini excavators), and MEC—factory-new with OEM specs and full support.​

Are these machines suitable for commercial use?
Yes, built for professional farms, landscaping, and light construction—John Deere tractors handle 25-43 HP daily workloads with hydrostatic drives; mini excavators excel in trenching/grading up to 4 tons.​

What's the difference between 1-, 2-, and 3-Series tractors?
1-Series (sub-compacts, 23-25 HP) for small properties; 2-Series (25-32 HP) for versatile loader work; 3-Series (32-43 HP) for heavier commercial tasks—all with Quik-Park™ loader compatibility.​

Can I pair loaders with any tractor?
Only factory-matched: 120R/220R for 1-2 Series, 320R for 3-Series—ensures seamless hydraulic fit, 800-1,400 lb lift capacity, and MSL options for extra power.​

Installation & Requirements

What space do I need for tractors/loaders?
Measure site + machine footprint + 3-5 ft clearance; John Deere specs per model. Level concrete pad recommended for loaders; no special foundation for most.

Do these require professional setup?
DIY-friendly with included manuals, but certified installers recommended for hydraulics/attachments to ensure safety and warranty compliance.

What safety features are included?
Hydrostatic brakes, ROPS certification on tractors, overload protection on loaders, and emergency shutoffs on excavators—meets OSHA standards.

Warranty & Quality

What warranty do your machines include?
Full OEM coverage: John Deere 24 months/1,500 hours (extendable to 6 years powertrain); Typhon/MEC 2-4 years/2,000-4,000 hours—register post-purchase for parts/labor.​

Are your machines factory-new?
Yes, 100% new from manufacturers—no refurbished units, with genuine engines (Yanmar/Perkins) and full certification.

Shipping & Delivery

How does shipping work?
Nationwide U.S. freight for heavy equipment (flatbed/step-deck trailers)—5-14 days; first 20 orders free (up to $500 value). Real-time tracking provided.​

What if my machine arrives damaged?
Inspect on delivery; note issues with carrier for claims. We assist with replacements and insurance.

Payments & Orders

What payment methods are accepted?
Credit cards, PayPal, PayPal Pay Later (0% financing on $5K+), ACH/wire for large orders—secure instant processing.​

Do you offer returns?
30-day returns on unopened equipment; contact support for RA#. Freight fees may apply due to size.​

How do discounts work?
Up to 50% off MSRP sitewide—applied automatically at checkout on qualifying collections.​

Support & Service

How can I get help selecting equipment?
Email support@liftsworks.com or call +1 (484) 350-3117 Mon-Fri 9AM-6PM EST for free compatibility checks and jobsite advice.​

What if there's a hydraulic issue?
Manual bypass valves and troubleshooting guides included; OEM service via warranty claims.

Do you provide parts and service?
Yes—OEM parts stocked; authorized support through our Allentown team and manufacturer networks.​