Privacy Policy

Last Updated: January 22, 2026
liftsworks.com

LiftWorks Inc. ("LiftWorks," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website liftsworks.com, make a purchase (compact tractors, mini excavators, tractor loaders), or contact our support team. We comply with applicable U.S. privacy laws including CCPA/CPRA for California residents.

Information We Collect

Personal Information You Provide:

• Contact details: Name, email, phone, shipping/billing address

• Order information: Product selections, quantities, payment method

• Account data: If registered (username, password, order history)

• Communications: Inquiries via support@liftsworks.com or +1 (484) 350-3117

Automatically Collected Information:

• Device data: IP address, browser type, operating system, pages visited

• Usage data: Time spent on site, products viewed, referral sources

• Cookies: Session tracking, preferences, analytics (Google Analytics)

Payment Information:
Processed securely via PayPal/Stripe—we do not store full credit card details. Tokenized for recurring/subscription use only.

How We Use Your Information

• Fulfill Orders: Process payments, arrange freight shipping, provide tracking

• Customer Service: Respond to inquiries, compatibility checks, warranty support

• Marketing: Email promotions (50% off deals, new John Deere/Typhon arrivals) with opt-out

• Improve Site: Analytics to optimize product listings, collections, checkout flow

• Legal Compliance: Tax reporting, fraud prevention, regulatory requirements

How We Share Your Information

Service Providers: Freight carriers, payment processors (PayPal), email platforms—bound by confidentiality.
Business Transfers: In case of merger/acquisition, your data transfers to successor.
Legal Requests: Court orders, law enforcement, government agencies as required.
No Third-Party Sales: We never sell your personal data to marketers.

Cookies & Tracking

We use:

• Essential Cookies: Cart functionality, checkout security

• Analytics Cookies: Google Analytics (anonymized IP) for site performance

• Marketing Cookies: Retargeting for John Deere tractor/excavator promotions (opt-out available)

Manage preferences via browser settings or our Cookie Consent banner.

Your Privacy Rights

Access/Update/Delete: Email support@liftsworks.com to review or correct your data.
Opt-Out: Unsubscribe from emails via link in footer.
CCPA Rights (CA residents): Request disclosure, deletion, or opt-out of "sale" (we don't sell data). Submit verifiable request to support@liftsworks.com. Response within 45 days.

Data Retention: Order data kept 7 years for tax/audit purposes. Inactive accounts deleted after 2 years.

Children's Privacy

Our site targets adults purchasing heavy equipment. We do not knowingly collect data from children under 13. Contact us if you believe a child provided information.

International Visitors

LiftWorks operates from Allentown, PA (USA). Data stored on U.S. servers. Non-U.S. visitors acknowledge U.S. data protection laws apply.

Security

We use SSL encryption, firewalls, and PCI-compliant payment processing. However, no online transmission is 100% secure—avoid sharing sensitive info via email.

Changes to This Policy

Updates posted here with "Last Updated" date. Continued site use constitutes acceptance.

Contact Us

Questions? support@liftsworks.com or +1 (484) 350-3117 (Mon-Fri 9AM-6PM EST).

LiftWorks Inc., 800 Uline Wy, Allentown, PA 18195, USA