Shipping Policy

Last Updated: January 22, 2026
liftsworks.com

LiftWorks ships compact tractors, mini excavators, and tractor loaders nationwide across the U.S. using specialized heavy equipment freight carriers. All shipments originate from our 75,000 sq ft distribution center at 800 Uline Wy, Allentown, PA 18195.

Shipping Methods

Standard Heavy Equipment Freight

Flatbed trailers (most tractors/loaders up to 12,000 lbs)
Step-deck/lowboy trailers (mini excavators 2.5-4 tons, taller equipment)
Enclosed trailer option available for high-value orders (+15% fee)

Carriers: Partnered with Landstar, TMC Transport, and heavy haul specialists.

Delivery Timeline

Equipment Type	Transit Time	Notes
Loaders/Attachments (<5K lbs)	5-8 business days	Palletized LTL
Compact Tractors (5K-10K lbs)	7-10 business days	Flatbed standard
Mini Excavators (10K-15K lbs)	10-14 business days	Step-deck required
Bundles (tractor+loader)	10-14 business days	Single load

First 20 orders each month: Free freight up to $500 value.

Shipping Costs

How Calculated: Weight × distance + equipment type + access fees
Average Ranges:

Loaders: $300-$600
Tractors: $800-$1,800
Excavators: $1,500-$3,000
West Coast: +25% from East Coast baseline

Displayed at checkout—no hidden fees. Taxes excluded.

Free Shipping Promotion

First 20 orders monthly: Up to $500 freight credit
Bundles over $40K: 50% off shipping
Volume orders (3+ units): Custom quote via support@liftsworks.com

Delivery Requirements

Customer Responsibilities:

Forklift/pad eyes for unloading (most equipment 2,000+ lbs)
Site access: 12-14 ft wide driveway/road clearance
Permits: Over-width (>8.5 ft) or over-height (>13.5 ft) arranged by carrier
Receiver signature required

No residential delivery surcharges—we coordinate with carriers for farm/ranch access.

Inspection & Claims

Inspect on delivery—check for crate damage, missing parts
Note issues immediately on Bill of Lading (BOL)
Take photos of any damage
Refuse delivery if severe damage/quantity short
Contact us within 24 hours: support@liftsworks.com or +1 (484) 350-3117

Carrier handles claims—we assist with replacement from inventory.

Title & Risk of Loss

Title transfers upon shipment from Allentown
Risk during transit: Carrier's responsibility
Risk transfers to buyer upon delivery signature

International Shipping

Currently U.S. only. Contact support for Canada/Mexico quotes.

Order Tracking

Real-time GPS tracking provided post-shipment
ETA updates via email/text
Live dispatch coordination for time-sensitive deliveries

Special Handling

Hazardous Materials: Batteries drained/removed pre-shipment per DOT
Attachments: Detached for separate pallets when possible
Custom Crating: Foam blocking, steel banding for overseas containers

Shipping Address Changes

+$150 fee for pre-shipment changes. Post-shipment reroutes: Carrier rates apply.

Contact for Shipping Questions

support@liftsworks.com | +1 (484) 350-3117
Mon-Fri 9AM-6PM EST

Pro Tip: 95% of shipments arrive undamaged due to professional crating and carrier vetting. Schedule delivery when forklift/site access available.

All shipping subject to our Terms of Service. Rates effective Jan 22, 2026.